Job Summary
Provide effective administrative and secretarial support to the Training Team and the Training Instructors as required. In this role, the ideal candidate should combine a strong attention to detail with an ability to multi-task and work effectively under pressure. You should also be a reliable problem-solver with strong project management skills.
Key Responsibilities:
- Schedule training courses, timetable and facilitate course booking.
- Assist the Training Coordinator with preparing and administering various training programmes.
- Liaise with internal and external tutors in respect of programme content and availability.
- Produce training materials.
- Assist with hospitality events.
- Administer accredited programmes including enrolment, logging module completion and certification.
- Maintain accurate training records to assist in the effective running of the department. This will involve maintenance of both physical and electronic records.
- Disseminate marketing or sales literature as directed.
- Deal with all customers enquiries via telephone, e-mail or face-to-face, in a courteous and professional manner.
- General administration duties to include filing, scanning and photocopying.
- Manage ad hoc projects as directed by the Training Team.
Other:
- Dynamic and diligent and can be relied upon to collaborate effectively with other team members.
- Understand that whilst quality and accuracy of work are of the highest priority, they must not be a detriment to delivery on time.
- Ability to multitask and prioritise duties to remain focused on relevant tasks, as demands may change with little notice.
The above list is not exhaustive and additional / alternative tasks may be required from time to time as directed.
Person Specification:
Qualifications
Essential
- 5 GCSE’s (Maths and English essential)
Experience
Essential
- 1 years’ experience working in an administrative environment
Desirable
- Experience in a training or healthcare environment
Special Knowledge and Skills
Essential
- Proficiency in the use of MS packages including PowerPoint, Excel and Outlook
Desirable
- Experience working with accreditation bodies
Personal Attributes
Essential
- Ability to thrive in a fast paced and busy office
- Excellent communication and customer services skills
- Ability to work accurately with attention to detail
- Highly organised
- capable of working on own initiative
- A motivated, enthusiastic, and flexible approach to work
To apply, please complete an application and monitoring form and return to the recruitment team.
Closing date for all applications is Monday 6th December 2021 at 4pm.
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