Job Summary
The successful candidate will actively support the Learning and Development Manager in the development and delivery of courses.
Key Responsibilities:
- Schedule courses, timetabling and facilitate course bookings
- Assist Learning and Development Manager with preparing and administering various training programmes.
- Handle logistics for training activities including venues and equipment
- Manage internal training compliance for the group by scheduling, organising, and monitoring staff attendance.
- Liaise with internal and external tutors in respect of programme content and availability
- Produce training materials and handouts
- Administer accredited programmes including enrolment, logging module completion and certification
- Establish and maintain relationships with external training suppliers
- Coordinate off-site training activities
- Ensure courses run in line with training budget
- Provide support and represent the organisation at trade exhibitions, events and demonstrations
- Maintain accurate training records to assist in the effective running of the department. These records will involve the maintenance of both paper and IT systems.
- Deal with all customers in a courteous and efficient manner through telephone, face-to-face, and e-mail enquiries.
- Production of reports as requested by line manager
- Carry out occasional other duties as prescribed by the line managers
The above list is not exhaustive and additional / alternative tasks may be required from time to time as directed.
Person Specification:
Qualifications
Essential
- 5 GCSE’s (Maths and English essential)
Desirable
- Relevant experience in training or events coordination
Experience
Essential
- 1 years’ experience working in an administrative environment
Desirable
- Experience working with accreditation/awarding bodies
Special Knowledge and Skills
Essential
- Proficiency in the use of MS packages including PowerPoint, Excel and Outlook
Personal Attributes
Essential
- Ability to work in a fast paced & busy office working environment
- Excellent customer service skills and an ability to impress
- Excellent attention to detail
- High level of accuracy
- Organised Intuitive
- Ability to work alone, within a team and on own initiative
To apply, please complete an application AND monitoring form and return to the recruitment team.
CV's will not be accepted.
Closing date for all applications is Friday 22nd October, 2021 at 4pm.
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