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Kingsbridge Hospital

UK +4428 90 667 878  ROI 01 968 2000 

Sligo Hospital

ROI 071 916 2649 

Cross Border Health Team

ROI 01 968 2000 

IT Business Support (Temp 1 Year Fixed Term)

Closing Date 10th July 2023

Reference KPHNW/23/06/IT

Kingsbridge Healthcare Group, renowned for its exceptional private healthcare services, is currently experiencing significant growth and, as a result, is opening up new positions within the organization.

We are seeking a dedicated individual to join our team as an IT Business Support professional on a full-time basis Temporary basis (1 Year Fixed Term Contract). In this role, you will be responsible for efficiently managing Service Desk tickets, providing on-site technical support, and maintaining effective communication with third-party support partners. Your primary place of work will be at Kingsbridge Private Hospital NorthWest, located in Ballykelly.

Location Kingsbridge Private Hospital North West, Ballykelly
Salary £21,500 per annum
Department IT
Contract Fixed Term 1 Year
Hours Mon - Fri (9am - 5pm)
Responsible to IT Operational Support Manager
Accountable to Deputy Head of IT

Job Summary

Provide line desktop and application support for all IT related resources within the business. While learning how critical IT systems work, you will work across the IT Service Desk ensuring correct Service Desk procedures are adhered to.

Key responsibilities:

  • Administration of the IT Service Desk.
  • Provide first line support for all IT related resources within the business, resolving issues and requests where possible.
  • Installing and configuring computer systems and IT related equipment (Hardware and Software)
  • Assist with localised IT Projects
  • Learning and diagnosing hardware/software faults.
  • Active Directory/Mailbox administration.
  • Mobile security administration.
  • Assist with overall administration and delivery of company software systems.
  • Flexible approach to IT related tasks and issues.
  • Any other duties as required by Management commensurate with the role and within the post holder’s skills and capabilities.

Person Specification:

Factor

Essential

Desirable

Qualifications

 

 

 

 

 

 

Travel

 

 

Experience

 

 

 

 

 

Special Knowledge and Skills

 

 

 

Windows 10 operating systems.

Active Directory

Office 365

Hardware and Software analytical troubleshooting.

Azure Active Directory

 

Personal Attributes

 

 

 

Good personal and communication skills with the ability to establish relationships and liaise with individuals, both internally and externally, at all levels.

Ability to learn quickly.

Ability to work as part of a team and on own initiative.

 

Ability to work accurately with attention to detail.

 

The ability to explain technical issues in everyday language.

 

Be able to coordinate multiple projects and be flexible with your approach.

 

Excellent organisational skills and the ability to prioritise effectively.

 

Motivated and enthusiastic.

 

Commitment to on-going development.

 

 

 

Please complete an application & monitoring form and return to: stacey.mullan@kingsbridgehealthcaregroup.com  

Closing date: 7th July 2023

How to Apply

To apply, please complete an application and monitoring form and return to the recruitment team at:
Human Resources Department, Kingsbridge Private Hospital North West, Church Hill House, Ballykelly, Limavady BT49 9HS or email recruitmentNW@kingsbridgehealthcaregroup.com

Download Application Form Download Monitoring Form