Capacity Utilisation Manager

Closing Date 26th May 2021

Reference CUM/21/05

We are looking to fill the role of Capacity Utilisation Manager the successful candidate will be based at Kingsbridge Private Hospital, Belfast but may be required to travel to other company locations as and when required.

Location	Kingsbridge Private Hospital, Belfast
Salary	£27,500 per annum
Department	Hospital Services (Planning)
Contract	Permanent
Hours	37.5 per week
Responsible to	Hospital Administration Services Manager
Accountable to	COO

Job Summary

The successful candidate will:

Allocate and plan theatre space to maximise the throughput of theatres and wards
Lead and manage a team to ensure multiple consultant waiting lists are managed in and appropriate and timely manor
Forecast clinic and theatre capacity requirements in line with current and future organisational objectives, in conjunction with other departments

Key Responsibilities:

Monitoring the effectiveness of individual team members, motivating, coaching and encouraging their development as necessary.
Provide management reports on Key Performance Indicators and overall activity.
To manage workflow, ensuring customer service standards are adhered to.
Provide knowledge and support to team members, maximizing the level of query resolution at first point of contact.
To work closely with other team leaders and the operational managers to ensure the effective delivery of services and contracts.
To ensure all relevant information is communicated to all administrators in an appropriate manner in order to fulfill the contract parameters and operational key performance indicators.
Set and review individual and team performances.

The above list is not exhaustive and additional / alternative tasks may be required from time to time as directed.

Personal Specification:

Factor	Essential	Desirable
Qualifications	5 GCSE grades A-C including Maths and English or equivalent.
Experience	3 year’s medical administrative experience. Experience of working to strict deadlines within a complex business environment.	Previous planning experience.
Special Knowledge and Skills	Understanding of the GDPR and importance of confidentiality. Customer service experience. Excellent computer skills with an emphasis in Microsoft applications such as Excel, PowerPoint, and Word.	Knowledge of medical terminology.
Personal Attributes	Strong communication and leadership skills. Highly organised and a proven ability to prioritise. A high level of confidentiality. Extremely diligent. Flexibility and willingness to learn. Ability to work as part of a team. Ability to work accurately with attention to detail. Motivated and enthusiastic.

To apply, please complete the attached application and equality monitoring form.

Closing date for applications is Wednesday 26th May 2021 at 4PM.

How to Apply

To apply, please complete an application and monitoring form and return to the recruitment team at:
Human Resources Department, Kingsbridge Healthcare Group, Channel Wharf, 21 Old Channel Road, Titanic Quarter, Belfast, BT3 9DE or email to recruitment@kingsbridgehealthcaregroup.com

Download Application Form Download Monitoring Form

For queries, or further information, please contact the HR Department on 028 9073 5232.