Job Summary
To actively participate in the provision of a high quality, effective and efficient Outpatient Service. The post holder will ensure that high standards of service and care are maintained in accordance with the Company ethos and practice. The nature of the role will involve travel between all of the Kingsbridge Healthcare clinics, therefore applicants must have access to own transport. Reasonable adjustments will be considered for applicants with disabilities.
Key Responsibilities:
1.To set and maintain high standards of personalised patient care.
2.To comply with legislative and Company policies and procedures.
3.Ability to develop and maintain policy and procedure.
4.Ability to motivate and initiate change in others.
5.Ability and willingness to keep up to date of new developments within a growing industry.
6.Ability to work in collaboration with other clinicians.
7.Awareness of governance issues that reflect safe practice and reduction of any potential risks related to telephone advice.
8.Adherence to privacy, confidentiality, informed consent and security policies.
9.Ability to tailor communication to the patient needs.
The above list is not exhaustive and additional / alternative tasks may be required from time to time as directed.
Person Specification:
Qualifications and experience required
Essential
- NVQ Level 3 in Health & Social Care
- 2 years’ experience working within a care setting
- Willingness to undertake training and development
Desirable
- Experience of working in the private healthcare sector
Special skills / abilities
Essential
- Excellent I.T. skills
- Knowledge of current standards within the service
- Reflective safe practice
- Ethical use of information
- Evidence of problem-solving and decision making skills
- Ability to be reflective, accept criticism and act constructively
Desirable
- Proficient at telephone assessment and advice
- Policy and procedure development experience
- Experience of audit, research and other quality initiatives
Personal Attributes
Essential
- Willingness to develop own skills and facilitate learning/teaching of others
- Excellent communication skills
- Good health record
- Good team player
Desirable
Additional requirements
Essential
- Flexible approach to shift patterns, cover and location
- Access to own transport and willingness to travel
To apply, please complete an application AND monitoring form and return to the recruitment team.
CV's will not be accepted.
Closing date for all applications is Thursday 16th September, 2021 at 4pm.
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