Coronavirus (COVID-19)

Patient & Visitor Advice

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Patient Information

Guidance for Patients and Relatives/Visitors


Our ongoing commitment to quality, patient safety and clinical care remains our top priority. All private and NHS referral appointments are largely unaffected.

If you are showing any Coronavirus symptoms, however mild, you should follow the latest Public Health guidance and Stay at Home (self-isolate). Please do not attend your hospital appointment if you are showing any symptoms:

  • High temperature and/or
  • New cough
  • A loss of, or change in your normal sense of taste or smell (anosmia)

The safety of our patients and visitors is our number one priority. Your healthcare is essential and we are actively working with and following guidance from the Department of Health and the Public Health Agency to ensure you are kept safe.

If you have an appointment and do not have symptoms, please continue to attend the hospital as normal unless we advise otherwise. This website is updated regularly.

Please read the latest coronavirus (COVID-19) information below.

On arrival to the hospital you will be screened in line with the information below.

PLEASE NOTE: A no visitor policy is in effect from 15 March 2020
Relatives, visitors, accompanying persons are not permitted in the hospital or clinical buildings unless absolutely necessary. If a patient requires support from another person, the screening also applies to this person. This is in place in both inpatient and outpatient areas.

Screening of Patients and Staff (and essential visitors/accompanying person) on Arrival to Hospital or Outpatient Setting

What are we screening for?

• High temperature and/or
• New cough
• Additional precautions and concerns
Please note that staff who are carrying out screening will be wearing protective equipment. Please do not be alarmed, this is a precautionary measure only.

Screening for high temperature

  • If the temperature is 37.8C or greater, the person must leave and go home under the public health “stay at home” guidance.
  • If the temperature is below 37.8 and the person has no cough, they can proceed.

Screening for cough

  • If the person answers yes to having a cough, they must leave and go home under the public health agency “stay at home” guidance.
  • If the person answers no to having a cough and does not have a high temperature, they can proceed.

Additional precautions and concerns
If any person exhibits or communicates the following symptoms, they must be advised that they cannot proceed and must leave, go home and follow the “stay at home” guidance:

  • Feeling flu like – hot, shivery, achy with cold-like symptoms, even if mild
  • Breathing difficulties or shortness of breath
  • A loss of, or change in your normal sense of taste or smell (anosmia)

Stay at home if you have coronavirus symptoms

Stay at home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back, temperature 37.8C or greater
  • a new, continuous cough – this means you've started coughing repeatedly
  • Do not go to a GP surgery, pharmacy or hospital.
  • You do not need to contact 111 to tell them you're staying at home.
  • Testing for coronavirus is not needed if you're staying at home.
How long to stay at home
  • if you have symptoms, stay at home for 7 days
  • if you live with other people, the entire household  should stay at home for 14 days from the day the first person got symptoms (new advice as of 16 March)

For additional stay at home, isolation and social distancing advice the public are advised to visit the PHA website:

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