Cross-Border Health FAQs

Read our frequently asked questions to learn about the EU Directive, waiting lists and travel costs etc.

Cross-Border Patients
How much will it cost?

The cost of each procedure will vary.  You will need to pay for your treatment directly to the hospital or clinic.  On arrival home, send in your invoice to the HSE for reimbursement. Your travel expenses and/or accommodation costs are not covered under the directive.
Medical procedures always have a risk of complications; in the same way you choose a trusted healthcare provider in your home country, there are several things you can do before travelling abroad for healthcare.  Asking a family member or friend to travel with you can also prove to be a valuable support. Most importantly, you should:

  • Consult with a doctor at home and find out whether you are a suitable candidate for the treatment.

  • Research the procedure so you understand how to prepare and what to expect after treatment.

  • Do a quality check of the hospital and doctor. What accreditation do they have? How often has the doctor performed this procedure? What will happen in case of a complication?

  • If possible speak to patients who have visited that clinic and read patient reviews.

How do I apply for a refund of the cost of treatment?

To get a refund of the costs that you pay for your treatment, you and our Cross Border Healthcare Team will complete the HSE Cross-Border Healthcare Directive Pro-Forma Invoice (pdf) and submit it with the invoice and receipt from Kingsbridge Private Hospital.
The refund will only be made to the patient (or to the parents of a child patient).
Our dedicated Cross-Border Healthcare Team will assist with the refund process and liaise with the HSE to ensure it is processed quickly and efficiently.
Phone 048 9068 8858 today to speak to our One2One Patient Advisor, at Belfast’s Kingsbridge Private Hospital, who will talk you through what’s involved to get you off the waiting list and get your treatment started. Alternatively, email for more information or to arrange a callback.

Should I arrange follow up care?

Our Cross Border Healthcare Team will be able to advise on any follow-up care that might be required. Generally speaking, the doctor will advise you on how long you should stay in the hospital, how long you should wait before returning home, and discuss your follow-up care options.

When can I go home after treatment?

This depends on the type of procedure you’ve had, your general condition, and how long your journey home will take. However, some procedures have a longer follow-up time, such as surgeries of the eyes, ears, abdomen, and vascular system. It is most important to check with your consultant before making travel arrangements.

Is there any age restriction for treatment under Cross Border Health at Kingsbridge Hospital?

At the current time cardiac surgery, cancer treatments and paediatric surgery for under 14s is not available at Kingsbridge Private Hospital.

What are the benefits of travelling to Kingsbridge Private Hospital for treatment?

  • No waiting lists, quick response and immediate action.
  • Excellent medical care in a reputable hospital with leading surgeons and the latest technology.

Can we help?